Our jewellery is crafted with high-quality materials, including durable gold-plated finishes in rose gold, white gold, and yellow gold tones. Select designs also feature sterling silver and sparkling cubic zirconia stones for a luxurious yet accessible touch. Some products may use different materials, so we recommend checking each product's material information for specific details.

Yes, most of our jewellery is hypoallergenic and suitable for sensitive skin. Please check the product details for specific material information to ensure the best fit for your needs.

Our open rings are adjustable, designed to fit comfortably on most finger sizes. Earrings like Climbers & Crawlers and Backstory Drops are crafted for versatility and fit most ear shapes. Check individual product pages for exact measurements.

To maintain the beauty of your jewellery:

• Avoid exposing it to water, perfumes, or harsh chemicals.
• Store your pieces in the provided jewellery pouch or box.
• Clean gently with a soft cloth to preserve their shine.

We can’t guarantee restocks for all items, as many factors influence this decision. Due to increasing costs and careful business considerations, restocking may take longer or may not happen at all. Additionally, we retire designs every season to maintain a minimalist approach, ensuring our brand stays focused on thoughtful, curated collections. If there’s a particular item you love, feel free to reach out, and we’ll do our best to assist.

We ship worldwide! If there are any restrictions for your location, these will be clearly noted at checkout.

Shipping times depend on your location and the selected shipping option:

Local (UK):

Standard (Royal Mail 48h): 2–3 business days

Express (Royal Mail 24h): 1–2 business days

International:

Europe: Delivery aim is 3–5 working days

Worldwide: Delivery aim is 5–7 working days

Please note that delivery times are estimates and may vary depending on customs or local postal services.

Yes, express shipping is available for most destinations. Select the express option at checkout for faster delivery.

For hygiene reasons, we do not accept returns for earrings unless the item is faulty. For all other items, returns are accepted as long as you notify us within 14 days of receiving your goods that you wish to cancel. Once notified, you have an additional 14 days to return the items.

All returns must be in their original, unused condition and include the original packaging to be eligible for a refund. Please note that customers are responsible for the cost of the return label and shipping the item back to us. Faulty or damaged items can be reported within 14 days for a replacement or refund.

Yes, exchanges are available within 14 days of delivery for unworn items in their original packaging. Simply contact us to arrange an exchange for a different size, colour, or style.

Please note that customers are responsible for the shipping cost to return the item to us.

We’re sorry for any inconvenience! Please email us at info@romilt.uk within 14 days of receiving your order with photos of the issue, and we’ll resolve it as quickly as possible.

Most of our jewellery comes beautifully packaged in a gift box, ready for any special occasion. For practical reasons, some collections like Backstory Drops may be packaged differently.

If you’d like a gift box or a handwritten note included, please leave us a message at checkout.

Yes! Leave a note at checkout, and we’ll be happy to include your personalised message with the gift packaging.

We accept major credit cards, PayPal, and other secure payment options available at checkout.

Yes! Once your order has shipped, you’ll receive a tracking link via email to follow your order’s progress.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Please contact us as soon as possible to request modifications.

All our jewellery is designed with care in London, inspired by timeless elegance and modern individuality.

We celebrate individuality through versatile and thoughtful jewellery designs, empowering wearers to tell their stories. With innovative concepts like Backstory Drops and our focus on personalisation, Romilt London is more than a jewellery brand - it’s a connection.

You can reach us via email at info@romilt.uk or through our contact form. We’re here to help with any questions or concerns.

We understand everyone loves a little extra! That’s why we offer 10% off for those interested in our products. Simply use the code"FAQ10"at checkout to enjoy your discount.

We do not offer additional discounts on special occasions like Black Friday. However, we have a special collection ofLast Pair / Display Items, where you can find unique designs at significantly reduced prices. For our regular designs, we believe in fair and consistent pricing all year round, ensuring every piece reflects its true value.