Privacy Policy

This Privacy Policy explains how Romilt London ("we", "our", "us") collects, uses, and protects your personal data when you use our website or purchase our products. By accessing our website or purchasing from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect and process the following types of personal data:

• Information you provide directly:

  • When you create an account, place an order, or contact us via email or our website (e.g., name, email address, phone number, shipping and billing addresses).
  • When you subscribe to our newsletter or mailing list.

• Information automatically collected:

  • Shopify collects technical data such as your IP address, browser type, device type, and browsing behaviour on our website (via cookies and similar technologies).

2. How We Use Your Information

We use your information to:

• Process and deliver your orders through Shopify's platform, including handling payments and shipping.
• Provide customer service and respond to your queries.
• Send marketing communications (only with your explicit consent).
• Improve our website and tailor content to your preferences.

3. Shopify and Third-Party Services

Our website is hosted on Shopify, which provides us with the e-commerce platform to sell our products. Shopify collects and processes your data in accordance with its Privacy Policy.

We may share your information with:

• Shopify: For secure hosting, payment processing, and order management.
• Payment processors: Such as [e.g., PayPal, Stripe, etc.] to securely handle transactions.
• Shipping providers: To deliver your orders efficiently.

4. Cookies

We use Shopify's cookie functionality to enhance your browsing experience. Cookies collect information about your device and browsing habits. Key types of cookies include:

• Strictly necessary cookies for essential website functions.
• Performance cookies to analyse site usage.
• Marketing cookies for personalised advertisements (with your consent).

You can manage your cookie preferences through your browser settings. For more details, visit our Cookie Policy.

5. Keeping Your Data Secure

We and Shopify take appropriate security measures to protect your data, including encryption and secure servers. However, no transmission of data online can be entirely secure. Please protect your account credentials and notify us if you suspect unauthorised access.

6. Your Rights

Under GDPR and other applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications.

To exercise your rights, contact us at info@romilt.uk

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised "last updated" date.

8. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Romilt London Ltd.
Email: info@romilt.uk
Address: 11 Poulton Court,Victoria Road London W3 6EJ