At Romilt London, we strive to deliver your orders promptly and securely. Please review the details below for information about shipping times, costs, and procedures.

1. Where Do We Ship?

• We ship worldwide! If there are any restrictions for your location, these will be clearly noted at checkout.

2. Dispatch Location

• We are based in London, United Kingdom, and all products are shipped directly from the UK.

3. Dispatch Times

• Orders are typically processed and dispatched within 2 business days after payment confirmation.
• If an item is out of stock, we will notify you via email with an estimated restock period. You will have the option to wait for the item or cancel your order for a full refund.

4. Shipping Options and Delivery Times

Local (UK):

• Standard (Royal Mail 48h): 2–3 business days
• Express (Royal Mail 24h): 1–2 business days

International:

• Europe: Delivery aim is 3–5 working days
• Worldwide: Delivery aim is 5–7 working days

Please note: Delivery times are estimates and may vary due to customs processing or local postal service delays.

5. Express Shipping

• Express shipping is available for most destinations. Select the express option at checkout for faster delivery.

6. Shipping Costs

• Shipping costs are calculated at checkout based on your location and the selected shipping method. Free shipping may be offered for orders above a specified threshold—details can be found on our website.

7. Customs and Duties

• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Please check your local customs policies for more information.

8. Tracking Your Order

• Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

9. Problems with Delivery

• If your order has not arrived within the estimated delivery timeframe, please contact us at info@romilt.uk.
• For packages returned to us due to incorrect delivery details or failure to collect, you may be responsible for additional shipping fees to resend the package.

10. Contact Us

For any questions or concerns about shipping, feel free to reach out:
Email: info@romilt.uk